index

BEGIN YOUR RETURN OR EXCHANGE REQUEST

We’ll smooth the edges so your experience stays seamless.

Your Seamless Transition: Request Guidelines

  • Pickup & Preparation: A pickup will be scheduled for your item(s), and our courier partner will arrive to collect your order within 1 to 5 days. For a successful collection, all products must be returned unused, and all original tags and labels should be firmly attached, ready for inspection.
  • Quality Check (QC): Once collected, the item will journey back to our warehouse for a thorough quality check.
  • Exchanges: If approved by QC, your new item(s) will be shipped out within 2-3 working days for a fresh start.
  • Returns: If approved by QC, the order amount will be processed for refund and will reflect in your account within 10-12 business days. Please note: a fixed shipping and handling cost of Rs. 100/- will be deducted from the order amount for any returns.