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HULL | Terms and Conditions:
Welcome to the Cocoon
Hello and welcome to HULL. We are delighted to have you here. Before you "Break the Cocoon" and explore our collections, we need to ensure we are on the same page regarding how this platform operates.
To be precise, this website is operated by HULL. Throughout the site, the terms “we”, “us”, and “our” refer to HULL. We offer this website including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to everyone who enters our digital space, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. Think of them as the ground rules for our community. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
1. General Conditions
We pride ourselves on maintaining a premium environment for all our customers. As such:
▪ Age Requirement: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
▪ Right to Refuse: We reserve the right to refuse service to anyone for any reason at any time. This is standard practice to ensure the safety and integrity of our platform.
▪ Prohibited Use: You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws). A breach of any of the Terms will result in an immediate termination of your Services.
▪ Right to Refuse: We reserve the right to refuse service to anyone for any reason at any time. This is standard practice to ensure the safety and integrity of our platform.
▪ Prohibited Use: You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws). A breach of any of the Terms will result in an immediate termination of your Services.
2. Products and Accuracy
We have cast every possible "revealing charm" to ensure our product photos are as accurate as possible. However:
▪ Color Accuracy: We have made every effort to display the colors and images of our products accurately. We cannot guarantee that your computer monitor's display of any color will be perfectly accurate.
▪ Modifications: We reserve the right to modify or discontinue a product (or any part of it) without notice at any time.
▪ Limitations: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
▪ Modifications: We reserve the right to modify or discontinue a product (or any part of it) without notice at any time.
▪ Limitations: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
3. Pricing and Payments
All prices listed are in Indian Rupees (INR) and are inclusive of taxes unless stated otherwise.
▪ Price Changes: Prices for our products are subject to change without notice.
▪ Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
▪ Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
4. Shipping and Delivery
We ship across India. While we don't use owls, we do use trusted logistics partners to get your order to you swiftly.
▪ Timeline: Orders are usually dispatched within 24-48 hours. Delivery times vary by location but generally take 5-8 business days.
▪ Risk of Loss: All items purchased from HULL are made pursuant to a shipment contract.
▪ Delays: We are not responsible for delays caused by the courier service or unforeseen circumstances.
▪ Risk of Loss: All items purchased from HULL are made pursuant to a shipment contract.
▪ Delays: We are not responsible for delays caused by the courier service or unforeseen circumstances.
5. Returns, Exchanges, and Cancellations
We want you to love what you wear. If the fit isn't right or the cocoon didn't break quite as expected, here is how we handle it:
▪ Exchange Policy: We offer exchanges for size issues or defects within 5 days of delivery.
▪ Returns & Refunds: Approved returns will be issued a Store Credit/Gift Card valid for 6 months.
▪ Defective Items: If you receive a damaged or defective item, email us within 48 hours with images.
▪ Sale Items: Only regular-priced items may be exchanged. Sale items are final.
▪ Returns & Refunds: Approved returns will be issued a Store Credit/Gift Card valid for 6 months.
▪ Defective Items: If you receive a damaged or defective item, email us within 48 hours with images.
▪ Sale Items: Only regular-priced items may be exchanged. Sale items are final.
6. Intellectual Property
The content on this site including text, graphics, logos, images, and software is the property of HULL and protected by copyright laws.
▪ Restrictions: You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
7. User Comments and Feedback
We love hearing from you! If you send us creative ideas, suggestions, proposals, or other materials (collectively, 'comments'):
▪ Rights: You agree that we may, without restriction, edit, publish, distribute, and use in any medium any comments you forward to us.
▪ Moderation: We may remove content that we determine to be unlawful, offensive, threatening, libelous, or otherwise objectionable.
▪ Moderation: We may remove content that we determine to be unlawful, offensive, threatening, libelous, or otherwise objectionable.
8. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct errors and update information without prior notice.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India under the jurisdiction of the courts in Delhi.
10. Contact Information
Questions about the Terms of Service? We are here to help.
Email: contact@hull.co.in
Note: HULL reserves the right to update or replace any part of these Terms at any time. Please check this page periodically for changes.